Support
Package: Pay As You
Go This
support option offers a flexible approach to managing IT
support for clients who are looking to reduce IT support
costs by paying only for usage.
We can offer your business access to high
quality technical support with fast response when you need it,
whether this is remotely or an onsite visit in your office, you
can have all the support but without the need for a long term
contract.
With this service we set-up a Service
Level Agreement (SLA) tailored to your business needs ensuring
problems are resolved in a professional and timely
manner.
You can place a call with our service
desk by phone, email or web portal between the hours of 8
and 6.
Benefits:
- No contract commitment, you simply
pay-as-you-go
- Low cost
- No time limit on
redemption
- Unlimited service desk
support;
- You benefit from all 1st, 2nd and
3rd line technical support tiers
- Free site survey
- Free health check
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